Open hours

 Term Time opening hours

Open Monday - Friday 10am - 1pm & 2pm - 4pm

Contact us

  • Phone: 01274 235550 during normal opening hours; or 5550 from an internal university phone.
  • Email: for all equipment booking queries
  • Office: Horton D2.20


Summer Closure 2019:
The Media Loan Counter, Horton D2.20, will close for the Summer break at 4pm Friday 24th May 2019, and reopen at 10am Monday 16th September 2019. All loans by staff and masters students must be pre-arranged by E-mailing and

Unfortunately there will be absolutely no counter service Monday Bank Holiday 27th May, 24th - 29th June, 15th - 19th July and 29th July - 2nd August. We hope you all have a wonderful summer and congratulations to all of our graduating students!




Online renewals are now up and running! Depending on availability you are able to renew your items online up to two times, for a maximum of 3 days at a time. Please go to 'My Account' and select the booking you would like to renew and select 'Renew' from the menu on the right. You can renew your items from 24hrs before your booking ends. If you would like any guidance on this please come to the Media Loan Counter during normal opening hours. Thanks



Risk Assessment forms

Please download your risk assessment form HERE

All video camera bookings will require a risk assessment. Please make sure that you have your risk assessment printed, filled out and signed off by Chris Hazell or Mat Overton BEFORE you come to collect your items.


Former AV services equipment

All AV services euipment has now been moved to the library. Please contact IT services on ex3333 regarding loans of items such as laptops, skype kits and presentation pointers.


1. Access to facilities and equipment restricted to registered students and staff of the University only. Users of the service must abide by the University regulations and procedures.

2. From Monday to Thursday the normal loan period is up to three days. Certain items may only be bookable for a 24-hour period. Equipment can be loaned on Friday for the weekend but must be returned the following Monday unless an extended loan has been agreed.

3. The loan period can be extended to 3 days or longer by arrangement with The Media Loan Counter. The availability of extended loans will depend on curriculum activities and anticipated or actual load on the equipment.

4. Late returns will be recorded and a warning issued. Details of persistent offenders will be referred to the Faculty Facilities Senior Management Team who may decide to restrict access to the service for individuals or impose other penalties within the ordinances and regulations of the University.

5. Use of the service indicates acceptance of responsibility for the equipment and the terms and conditions for the loan.

6. Users must not loan the equipment to third parties or other students/staff within or outside the Faculty of Engineering and Informatics.(Please note: this term does not apply to AV Services 'STAFF' items)

7. Equipment loaned from the service must not be used for commercial gain.

8. Borrowers of equipment are expected to take good care of the equipment and avoid using equipment in wet/damp locations without the use of rain protection. Mains equipment must not be used in damp locations and it's use should be confined to interior use only.

9. Staff reserve the right to require a risk assessment form be completed and signed off before equipment will be handed out.

10. Users are expected to be competent in the use of loaned equipment. Demonstrations and help can be arranged.

11. Users are responsible for the security of the equipment once it has been handed over. Any losses or damages should be documented and reported to The Media Loan Counter as soon as practical. Any theft of equipment should be reported to the Police and a crime number supplied to The Media Loan Counter as soon as possible.

12. It is the borrowers responsibility to check the equipment upon checkout to ensure all required resources have been provided, including batteries, cables and memory cards where necessary.

13. Any faults with the equipment should be fully documented and this documentation handed to the technician responsible for the loans service.

14. Faulty items of equipment will be sent to an appropriate service organisation for repair. This may reduce the equipment available at short notice.

15. The university will not be held liable for equipment bookings cancelled at short notice due to faults or other circumstances.

16. The Media Loan Counter reserves the right to refuse service if a borrower is unable to produce a valid student/staff ID at time of checkout.